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Patients Rights

  • Access their medical records at any time in the medical record department.
  • Be treated with respect and dignity.
  • Have privacy and confidentiality of personal information.
  • Receive safe and quality healthcare.
  • Receive healthcare services without facing discrimination based on race, color, religion, or country/state of origin.
  • Know the identity and professional status of individuals providing healthcare services.
  • Be informed about services, treatment options, procedures to be performed, and estimated costs in a clear and explicit manner.
  • Refuse treatment at any point in time.
  • Be protected against assault, manhandling, and negligence.
  • Ask for an interpreter if unable to understand the language of the community.

Patients Responsibilities:

  • - Provide accurate information about your health history, including past illnesses, hospitalizations, allergies, and current or past medications.
  • - Read and understand all medical forms and consent forms thoroughly before signing.
  • - Follow the prescribed treatment and medical advice given by the doctor.
  • - Be considerate and respectful of other patients, visitors, and hospital staff.
  • - Make timely payments of hospital bills.
  • - Respect visiting hours and avoid bringing children under 12 as visitors.
  • - Refrain from smoking or spitting inside the hospital premises.
  • - Maintain a quiet environment in the hospital.
  • - Avoid carrying weapons, alcohol, unauthorized drugs, or flowers onto the hospital premises.
  • - Follow the hospital rules and avoid any disruptive behavior.