Privacy Policies & Forms

At ANS Super Speciality Hospital, we respect and are deeply committed to protecting your privacy. We ensure that your personal data and information will never be published or sold to any third party without your explicit consent. Upholding your trust is integral to our ethics and operations.

This privacy policy outlines the practices applicable to our services and governs the collection, use, and protection of personal information on our website (including all its subdomains). By visiting or using our website, you agree to the terms and conditions of this privacy policy. If you do not agree with these terms, we request that you refrain from accessing or using our website.

Please note that this privacy policy does not apply to external websites maintained by other companies or organizations that may be linked to our website. ANS Super Speciality Hospital is not responsible for the personal information you share with such third parties. We encourage you to review the privacy policies of external sites before submitting your personal details.

This policy is designed to inform you about the information we collect as part of our regular operations, how we use this information, and the safeguards in place to protect it. By using this website or accepting this privacy policy, you provide consent for the collection, use, and disclosure of your personal information as outlined herein. This policy is a part of and subject to the User Agreement.

Privacy Commitment 

We guarantee that your personal information will not be sold to third parties for marketing purposes without your explicit consent.

From time to time, we may share general statistical information, such as the number of visitors or types of services used, but this will not include any personally identifiable information.

Access to your personal information is strictly limited to employees who need it to perform their duties. Any violation of our privacy or security policies by employees will result in disciplinary action, including potential termination and legal consequences.

Information We Collect

Personal Information:

The personal information you provide is used for two primary purposes:

• To deliver healthcare services and process your requests or appointments.
• To offer you the best possible care and hospital experience.

This policy applies to all personal information disclosed across our website, mobile apps, or any other digital or physical platform associated with ANS Super Speciality Hospital.

Data Collection Tools:

To enhance your experience, we use tools such as cookies on our website:

Cookies are small files stored on your device to help us analyze website usage, improve service delivery, and ensure security.

Cookies may also provide information tailored to your interests and improve ease of navigation. Most cookies are temporary and automatically deleted when your session ends.

You can disable cookies through your browser settings, but some features of the website may not function optimally.

Please note that third parties may place their own cookies or similar devices when you interact with certain pages of our website. ANS Super Speciality Hospital does not control the use of cookies by third parties.

IP Address:

We use your IP address to administer our website, and gather demographic data to improve our services.

Security Measures

At ANS Super Speciality Hospital, we prioritize the confidentiality and security of your personal information. To ensure this:

We implement robust physical, electronic, and managerial safeguards to protect your data.

We regularly update our systems to prevent unauthorized access or breaches.

You acknowledge that providing your personal information is voluntary and signifies your consent to our data practices as described in this policy.

COOKIE POLICY

www.ansgrnoida.com operates a strict privacy policy and we are committed to being transparent about how we use cookies on our website.

• Why are cookies important?

Cookies help you make your online experience more efficient and relevant to your interests. For instance, they are used to remember your preferences on sites you visit often, to remember your user ID and the contents of your shopping baskets, and to help you navigate between pages efficiently.

• What is a Cookie?

A cookie is a small file, or files on your computer, phone, or other device with a browser to save snippets of text for reference by the website you are visiting. All cookies have expiration dates in them that determine how long they stay in your browser:

• Session cookies – these are temporary cookies that expire (and are automatically erased) whenever you close your browser.
• Persistent cookies – these usually have an expiration date and so stay in your browser until they expire, or until you manually delete them. For example, we use persistent cookies to better understand usage patterns so that we can improve the site for our customers.

Cookies are grouped into the following categories:

• Essential – these are cookies that are required for the regular operation of our websites.
• Functional – these remember your preferences, and are intended to make your experience on our websites better for you.
• Analytics – these cookies are used for performance measurement to understand things including how many people visit our websites, how they navigate our sites, and what content is popular. This allows us to improve your experience with us. Additionally, you can see how Google Analytics (one of our analytics tools) uses cookie information when you use our partners’ sites by visiting www.google.com/policies/privacy/partners, or any other URL Google may provide from time to time
• Advertising – these cookies enable us and our advertising partners to serve you with relevant advertisements that we think will interest you. You might see these advertisements on our sites on other sites you visit. These cookies record your visit to our website and the content you interact with. They may be placed by us, or by advertising partners with our permission.

To ensure compliance with our policies, we restrict the use of third-party cookies to trusted partners.

We also use third party information from third party sources to enable us deliver advertising. These sources are validated by Third party, and not by us.

To delete cookies from your browser, please note the following simple steps. The following steps are indicative for Google chrome and might vary of the different browsers that you may use. Please refer Settings on your browser for further details.

To ensure compliance with our policies, we restrict the use of third-party cookies to trusted partners.

You may also change other setting related to Privacy and Security under the same section.

• Access their medical records at any time in the medical record department.
• Be treated with respect and dignity.
• Have privacy and confidentiality of personal information.
• Receive safe and quality healthcare.
• Receive healthcare services without facing discrimination based on race, color, religion, or country/state of origin.
• Know the identity and professional status of individuals providing healthcare services.
• Be informed about services, treatment options, procedures to be performed, and estimated costs in a clear and explicit manner.
• Refuse treatment at any point in time.
• Be protected against assault, manhandling, and negligence.
• Ask for an interpreter if unable to understand the language of the community.

• Provide accurate information about your health history, including past illnesses, hospitalizations, allergies, and current or past medications.
• Read and understand all medical forms and consent forms thoroughly before signing.
• Follow the prescribed treatment and medical advice given by the doctor.
• Be considerate and respectful of other patients, visitors, and hospital staff.
• Make timely payments of hospital bills.
• Respect visiting hours and avoid bringing children under 12 as visitors.
• Refrain from smoking or spitting inside the hospital premises.
• Maintain a quiet environment in the hospital.
• Avoid carrying weapons, alcohol, unauthorized drugs, or flowers onto the hospital premises.
• Follow the hospital rules and avoid any disruptive behavior.

• ANS returns policy is as follows:

  1. Medicines and other medical products from the pharmacy must be returned to us within 30 days from the date of purchase. 
  2. The product must be returned packed and in its original condition with invoice/bill. 
  3. In the case of medicines, only stripes can be returned.
  4. All medicines that have stated environmental/temperature conditions will not be returned. 
  5. Any medicine which has an expiry in the coming 90 days will not be returned. 
  6. There may be some companies that have no refund policy, in such a case no refund/return is possible. 

  Refund 

  Once the Product is received in its original form to the hospital successfully, ANS Super Specialty Hospital will initiate the refund to your source account or chosen method of refund within 48 hours. 

  Cancellation Policy

  Please note an order or service can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for all orders/products.

  Contact Us:-

  ANS Super Speciality Hospital
  Plot N: NH22A, Block D, Swarn Nagari, 

  Sector 31, Greater Noida, Uttar Pradesh 201308 (India) 

  Phone: 99589 49337
  Email: admin@ansgrnoida.com